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Under review

not letting me save anymore

tykmedical 5 years ago updated by info 5 years ago 1
Answer
info 5 years ago

I'm happy to help, the key is to use Adobe Reader to Fill, Save, and Edit the HCFA claim forms as needed. After filling the form fields select "File" and Save As" "PDF", each patient can be saved as a new file. Other PDF readers will not allow templates to be saved. (Mac Preview is not compatible) Always use Adobe Reader for best results. 


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Under review

Pre-printed forms vs Blank paper

admin 5 years ago updated by info 5 years ago 3

Looks like I got the "Print on Blank Paper" download when I wanted to print on pre printed HCFA forms because it is printing the complete form in red and black and your logo at the top. Not real sure I want that. Help?

Answer
info 5 years ago

I'm happy to help, will you send an email to info@1500cms.com with your order number. We will send you the latest version of our software and get this working properly for you. Thank you for choosing 1500cms.com

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Under review

How am I able to change the font?

Amy 5 years ago updated by info 5 years ago 1

On box 24D I'm putting GW modifier and it only shows the G and half of W.

What can I do for both letters to show fully?

Answer
info 5 years ago

Hi Amy,

I'm happy to help, always use Adobe Reader XI or DC for best results. When 1500cms.com templates are printed using Adobe Reader 24D font size should allow for both digits. If you see a Plus sign printing at the end of each field :
to resolve this issue follow the steps below.

Resolution: 

  • Open Acrobat (or Reader).
  • Click menu "Edit ---> Preferences"
  • Under Categories, select Forms.
  • Uncheck "Show text field overflow indicator".
  • Close the program..
  • When you reopen the document, the + sign will not appear, and it will not be printed.

This will remove the plus sign at the bottom of the form field. 

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Under review

HOW DO YOU PRINT A MULTIPLE PAGE FORM? NEED CONT'D TO PRINT IN BOX 28

Kim 5 years ago updated by info 5 years ago 1

HI - I NEED TO PRINT A MULTI PAGE FORM W/CONT'D IN BOX 28???

THANK YOU!

Answer
info 5 years ago

I'm happy to help, determine how many claim forms will be required to bill for all services rendered to the member on the date of service. Do not list a total charge on each page. On multiple-page claims, the total charge for all items should be listed on the last page only. (see example below). Auto calculate will need to be turned off when multiple claim forms are needed. Locate box 28, in the top right corner, there is a square, check that box, to disable or leave the box unchecked to enable auto-calculate when needed. 



Thank you for choosing 1500cms.com

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    Under review

    HELP

    marinoeyeprosthetics 6 years ago updated by info 6 years ago 2
    Answer
    info 6 years ago

    I'm happy to help, we can refresh your download link, please send an email to info@1500cms.com with the order number or email address used during checkout.


    Thank you for choosing 1500cms.com

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    Under review

    Question

    carmeny1119 6 years ago updated by info 6 years ago 1

    I have not use the electronic claim, I've been hand writing them. I am trying to do more electronic claims. I am having trouble getting the doctors signature on the paper and I have forgotten the password. How can I get assistance? Our phone number is 713-645-3035. I would appreciate any advice. Thank you, Carmen Reyes

    Answer
    info 6 years ago

    Hi Carmen,


     I'm happy to help if you are getting a Password error while using 1500cms. com software, this will occur when opening in  Mac "Preview" program or older Adobe Reader software. PDFs that are built using the current version of Adobe Acrobat do not work well with "Mac Preview".  1500cms.com software is tested to work with Adobe Reader Version XI and DC, (users must have the current version) get the current version free at http://get.adobe.com/reader/ older versions do now work well with 1500cms.com software. 


    In regards to the signature field. Box 31


    This is a required field; however, the claim can be processed if the following is
    true: if a physician, supplier, or authorized person's signature is missing, but the
    signature is on file; or if any authorization is attached to the claim or if the signature field
    has "Signature on File" and/or a computer generated signature.

    Answer
    info 6 years ago

    I'm happy to help,1500cms.com offers 2 different options, "Pre-Filled" or "Blank Paper" Template HCFA options.  

    "Pre-filled form" will only print the data that is entered not the entire form, this will print on the standard HCFA claim form. 
    The "print on blank paper" template is programmed to print the entire form, this will print on blank paper (using a color printer) and does not require the HCFA paper form (both sides must be printed).  




    Mac Users:

     Mac Preview is the default Reader even when Adobe Reader is installed. Always make sure Adobe Reader is opening 1500cms.com associated files.











    Thank you for choosing 1500cms.com

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    Under review

    How to convert 02.12-back-1.zip to pdf

    Rob A. 6 years ago updated by info 6 years ago 1
    Answer
    info 6 years ago

    Yes, the files come in a standard Zip format, and must be decompressed before opening with Adobe Reader. Windows and Mac both have built in software to open zip folders. Open the 1500cms.com Zip folder and then open the "1500cms 02.12 (Pre-filled)" file inside the folder. This is the file with the HCFA form, and it can be copied or moved to the desired location.

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    Under review

    Problem with form. It does not save and print on HICFA paper.

    SUsan 6 years ago updated by info 6 years ago 1

    I tordered a new one as it did not transfer to my new computer. I am not able to print on HICFA Forms. It is only printing it's own copy. Please advise.

    Answer
    info 6 years ago

    Hi Susan,
      I'm happy to help, 1500cms.com software is tested to work with Adobe Reader Version XI and DC, (users must have the current version) get the current version free at http://get.adobe.com/reader/ older versions do now work well with 1500cms.com software. 

    The logo will only display on the screen but will not print, only form fields and HCFA background form will print when using Adobe ReaderMac "Preview" program, older versions of Adobe Reader and some other PDF readers will not understand the programmed 1500cms.com templates. Always use Adobe Reader for best results.

    Thank you for choosing 1500cms.com



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    Flash drive doesn't work

    beller217 6 years ago 0

    Drive didn't recognized by any of my laptops.